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Estero's original dog spa & organic bakery, since 2005 Mon–Thu 9–6 · Fri–Sat 9–4 · Sun closed (239) 949-9885
DipidyDawg
Legal

Privacy Policy

DipidyDawg Inc DBA DipidyDawg Gourmet Dog Bakery & Boutique

Effective date: November 9, 2026

Important Notice on Text-Messaging Data

Your mobile number and your text-message consent are used only to send you the text messages you have agreed to receive from DipidyDawg Inc DBA DipidyDawg Gourmet Dog Bakery & Boutique. We do not sell your mobile information, and we do not share it with third parties or affiliates for marketing or promotional purposes.

Information We Collect

When you visit our website, book an appointment, shop with us or sign up for updates, we may collect:

  • Your name, email address, mailing address and mobile phone number
  • Your pet's name, breed, size, coat type, grooming history and any care notes you share with us
  • Appointment details such as the services booked, dates and times
  • Your text-messaging preferences and the date and time you gave or withdrew consent
  • Purchase information from our store and bakery
  • Basic website usage data, such as your browser type, pages visited and device information

How We Use Your Information

We use your information to:

  • Book, confirm, remind you of and follow up on grooming appointments
  • Provide our grooming, bakery and boutique products and services
  • Send you the text messages and emails you have agreed to receive, including special offers and updates if you opted in to them
  • Answer your questions and provide customer support
  • Keep accurate records of your pet's care and your preferences
  • Improve our website, products and services
  • Meet our legal and accounting obligations

Text Messaging Program

If you opt in, DipidyDawg Inc DBA DipidyDawg Gourmet Dog Bakery & Boutique will send you text messages at the mobile number you provide.

  • Opting in: You can opt in through the optional consent boxes in the chat window on our website. There are two separate boxes, one for appointment texts (confirmations, reminders and rebooking) and one for promotional texts (special offers, discounts, and boutique, bakery and grooming updates). Neither box is ticked for you, and you may choose either, both or neither. Consent is not a condition of any purchase.
  • Opting out: You can opt out at any time by replying STOP to any message from us. We will send you a confirmation message, and you will receive no further text messages from us.
  • Help: Reply HELP to any message, or contact us at 239-949-9885 or email@dipidydawg.com.
  • Message frequency: Message frequency varies depending on your appointments and the messages you chose to receive.
  • Rates: Message and data rates may apply.
  • Carriers: Wireless carriers are not liable for delayed or undelivered messages.

SMS Data Protection

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information Sharing

We do not sell your personal information. We share information only with service providers who help us run our business, such as our scheduling, payment processing, email and text-message providers, and only as needed to deliver our services and messages to you. These providers are not permitted to use your information for their own marketing. We may also disclose information when required by law or to protect our rights, customers or property. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Data Security

We use reasonable administrative, technical and physical safeguards to protect your information against loss, misuse and unauthorized access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Cookies

Our website may use cookies and similar technologies to make the site work, remember your preferences and understand how visitors use it. You can set your browser to refuse cookies or to alert you when they are used, though some parts of the site may not work as intended.

Your Rights and Choices

You may:

  • Ask to see the personal information we hold about you
  • Ask us to correct or delete your information, subject to legal and record-keeping requirements
  • Withdraw your text-message consent at any time by replying STOP
  • Unsubscribe from marketing emails using the link in any email

To make a request, contact us using the details provided on this page.

Third-Party Links

Our website may link to websites run by others, such as social media pages. We do not control those sites and are not responsible for their content or privacy practices. Please read their policies before giving them any information.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Your continued use of our website or services after a change means you accept the updated policy.

Contact Us

DipidyDawg Inc DBA DipidyDawg Gourmet Dog Bakery & Boutique